Frequently Asked Questions

What are Pacific Jewellers contact information?
Store location: 335 Willis Street (Dransfield House), Wellington 
Phone: 04) 473 5330

Can I view the product in store? 
Yes, all items listed on our website are available to be viewed at our store. If there is a specific item you are looking at please call, email or message our Facebook page with the details so that we can guarantee that it is in store when you come visit us. 

Are items available to be purchased directly in-store? 
Absolutely, come into our store if that suits your needs better. 

How do I know my ring size?
Attached is the ring sizing chart issued by Gemological Institute of America (GIA) standardised a sizing chart. The sizes Pacific Jewellers uses are the UK, Europe and Australia sizing. If you are unsure of your ring size measure your finger and align it with the first column which indicates diameter. 
Alternatively, come into our store and we are happy to size you without any obligation. 


 I don't the difference between sizing and grades of different diamonds, how do I learn?

The best way is to come into our store or give us a call on 04 473 5330. There is a lot of false truths surrounding diamonds especially. We uphold stringent international standards so that your money is well spent on quality materials. With over 80 years of combined experience between Paul and Colin who are qualified jewellers they are some of best and very few jewellers still in the trade. They are both happy to educate anyone who wants to more about the materials and products we stock. 

Can I ship overseas?

Yes. Although taxes, duty and potential insurance are all costs that will need to be covered by the purchaser. For specific costs please contact us as depending on what the item is and where it is shipped will determine the cost.